Returns & Refunds Policy
We want you to love your purchase from VANSTYLE. If you're not completely satisfied, we're here to help!
⏳ Return Period
You have 30 days from the date of delivery to return your item(s) for a refund or exchange.
📦 Eligibility for Returns
To be eligible for a return:
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Item(s) must be unused, unwashed, and in their original condition with tags attached
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Must be returned in the original packaging
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You must provide proof of purchase (e.g. order confirmation or receipt)
⚠️ Items that are worn, damaged, or returned without original packaging may not be accepted.
🚫 Non-Returnable Items
We do not accept returns on:
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Gift cards
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Underwear or swimwear (for hygiene reasons)
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Final sale or clearance items (marked as non-returnable)
🔁 Exchanges
Need a different size or color? No problem!
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Email us at support@vanstyle.online with your order number and exchange request
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We will reserve the new item and process the exchange once your original item is received
💸 Refunds
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Once your return is received and inspected, we will issue your refund to your original payment method
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Refunds are usually processed within 5–7 business days of receiving your return
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Shipping fees (if any) are non-refundable, unless the return is due to an error on our part
📮 How to Return an Item
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Email support@vanstyle.online with your order number and reason for return
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We’ll send you return instructions, including the return address
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Carefully package your item and ship it to us
Please note: Customers are responsible for return shipping costs, unless the item is defective or incorrect.
❓ Questions?
If you have any questions or concerns, don’t hesitate to contact us:
📧 Email: support@vanstyle.online
📞 Phone: +44 7446413520